The CTL-200 is covered by a Limited 3-Year Warranty from the date of purchase or delivery (whichever occurs later) for defects in materials and workmanship under personal use and proper care. The warranty is valid for the original, registered end user and applies only to products purchased from CTL or an authorized CTL Channel Partner.
What is covered: Manufacturing defects affecting product performance; repair or replacement of essential components due to manufacturing defects; replacement with an equivalent new or refurbished product if repair is not possible.
What is not covered: Normal wear and tear; cosmetic damage not affecting performance; loss, theft, misuse, abuse, neglect, improper installation, unauthorized disassembly, modifications, or repairs; damage from extreme environmental exposure, improper storage, or water damage; damage from acetone or strong solvents; battery degradation; commercial use; products purchased from unauthorized dealers.
To make a warranty claim, contact us at support@combattacticallaser.com to obtain a Return Merchandise Authorization (RMA) number. Provide a description of the issue, the product serial number, and proof of purchase. Your warranty is active from the date of purchase — no registration is required.
The total liability of CTL is limited to the original purchase price. CTL shall not be liable for incidental or consequential damages. This warranty is non-transferable.