Privacy Policy

Combat Tactical Laser, LLC ("CTL," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website (combattacticallaser.com) or purchasing our products, you agree to the practices described in this policy.

We collect information you provide directly to us, including:

Order and Transaction Data: Name, shipping address, email address, phone number, and payment information when you place an order. Payment card data is processed directly by Stripe and is never stored on our servers.

Account and Registration Data: Email address and contact details when you register your product warranty, sign up for our newsletter, or create a Channel Partner account.

Communications: Any messages, inquiries, or feedback you send us via email or contact forms.

Referral and Affiliate Data: If you access our site through a Channel Partner referral link, we record the referral code associated with your visit and purchase to facilitate commission tracking.

We also collect certain information automatically when you visit our website:

Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.

Cookies and Tracking: We use cookies and similar technologies to maintain session state, remember preferences, and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly.

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping notifications. Activate and administer your product warranty. Respond to your inquiries and provide customer support. Send you marketing communications if you have opted in (you may unsubscribe at any time). Operate and improve our website and products. Detect and prevent fraud or unauthorized activity. Comply with legal obligations. Calculate and pay Channel Partner commissions.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We share your information only in the following circumstances:

Service Providers: We share information with trusted third-party vendors who assist us in operating our business, including Stripe (payment processing), shipping carriers, and email service providers. These parties are contractually obligated to protect your information and use it only for the services they provide to us.

Channel Partners: If you purchase through a Channel Partner referral link, we share limited order confirmation information (order placed, commission amount) with the referring Channel Partner. We do not share your personal contact details with Channel Partners.

Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of CTL, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission and secure storage practices. Payment card data is handled exclusively by Stripe, which is PCI DSS compliant. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining warranty records (minimum 3 years from purchase date), complying with legal obligations, and resolving disputes. You may request deletion of your account data at any time, subject to our legal retention obligations.

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you. Correction: Request correction of inaccurate or incomplete information. Deletion: Request deletion of your personal information, subject to legal retention requirements. Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.

To exercise these rights, contact us at support@combattacticallaser.com.

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

Our website may contain links to third-party websites, including byrna.com and other partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Combat Tactical Laser, LLC
1211 Markham Lane
Pasadena, MD 21122
Email: support@combattacticallaser.com
Phone: (443) 517-3303